Privacy Policy

The Wellness Method – 4 Pillar Framework
Last updated: [April 2026]
INTRODUCTION
Welcome to The Wellness Method – 4 Pillar Framework (“we”, “our”, “us”).
We are committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR and Data Protection Act 2018.
This policy explains how we collect, use and protect your information when you visit:
https://thewellnessmethod-4pillarframework.com
INFORMATION WE COLLECT
Personal Information
We may collect:
  • Name
  • Email address
  • Phone number (if provided)
  • Billing and payment details
  • Information submitted through forms, consultations or questionnaires
Health & Lifestyle Information
Some forms (e.g. consultation forms) may collect information relating to:
  • Skin concerns
  • Lifestyle habits
  • General wellbeing
This information is provided voluntarily and is used solely to support your experience and guidance.
HOW WE USE YOUR INFORMATION
We use your data to:
  • Process orders and deliver digital products
  • Send confirmations and downloads
  • Respond to enquiries and provide support
  • Improve our services and website
  • Provide personalised recommendations (where applicable)
  • Send marketing emails (only if you opt in)
LEGAL BASIS (GDPR)
Under GDPR, we rely on the following lawful bases:
  • Consent – when you opt into emails or submit forms
  • Contract – to fulfil purchases and deliver products
  • Legitimate interest – to improve our services and user experience
HEALTH DISCLAIMER & DATA USE
Any health, skin or lifestyle information provided:
  • Is used for educational and informational purposes only
  • Does not replace medical advice, diagnosis or treatment
  • Will not be used to make clinical decisions
We recommend consulting a qualified healthcare professional where appropriate.
EMAIL MARKETING
If you subscribe, you may receive:
  • Offers and promotions
  • Free resources
  • Product updates
You can unsubscribe at any time.
SHARING YOUR INFORMATION
We do not sell your personal data.
We may share data with trusted providers such as:
  • Shopify (website platform)
  • Payment providers (e.g. PayPal, Stripe)
  • Email platforms (e.g. Zoho, Mailchimp)
These providers are GDPR-compliant and only process data on our behalf.
DATA RETENTION
We only keep your data as long as necessary to:
  • Provide our services
  • Meet legal obligations
You can request deletion at any time.
YOUR GDPR RIGHTS
You have the right to:
  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
To exercise your rights:
email thewellnessmethod@hotmail.com
COOKIES & TRACKING
We use cookies and tracking tools (e.g. Google Analytics, Meta Pixel) to:
  • Understand website usage
  • Improve performance
  • Support marketing
You can control cookies via your browser settings.
DATA SECURITY
We take appropriate measures to protect your data.
However, no system is completely secure.
THIRD-PARTY LINKS
We may link to external websites.
We are not responsible for their privacy policies.
CHANGES TO THIS POLICY
We may update this policy at any time.
Please check this page periodically.
CONTACT
For any questions or requests:
email thewellnessmethod@hotmail.com

We are committed to handling your data with care, transparency and integrity — supporting you safely on your wellness journey.